This week I'm feeling my dinosaur bones creak but I'm loving it because finally it has been revealed to me where my knowledge of the past is relevant! In the event of a power outage.
|early morning fog over the Wisconsin Capitol|
As part of our clinic's emergency preparedness, we have been walking through the steps we would need to take in the event of a cut in the power to our computers. Everything is automated in our little corner of the health care world, from parking to registration to filling prescriptions at Walgreens. The paper chart is gone, the consultation forms are gone, the prescription pads are gone--all information is stored in one giant program on the computer for the entire organization. And for most people, they can't remember working any another way. Coming from the school district where paper is still very much alive, this change to the paperless health care setting was probably the biggest shock to me, and it still is.
I run with what we call in nursing, the pumps and pearls crowd. Most of them are younger than me by about a decade. It keeps my wardrobe hip but in my brain I quietly identify with the ladies who wear Christmas sweaters and Sketchers. I run in a fast circle of power pals in business attire, attending meetings to discuss and strategize about things that nurses in patient care couldn't begin to care about and don't need to because I'm there. I do believe, I do believe, I do believe. It's been a learning curve over the first year to see the value in what I do. Policy, standards, regulatory, organizational, evidence based practice, quality improvement, meaningful use--buzzy buzz words that mostly make sense to me now. But I also clean clinic rooms between patients, I hold kids during procedures, I talk to parents pissed off because they've waited two hours to see the doctor and I help lost people find their way. I'm the rarest of pumps and pearls--I'm also a mensch. They've embraced me. It's been a year. Hurray, I'm through it.
So, back to "downtime". I can't even go into the details of an absurd conversation about coming up with a plan for running clinic during a full power outage. We can run as long as 90 minutes behind schedule when we're working with full power. Really, we're going to try to see patients with no power? I'm thinking we just tell everybody to go home. (and that right there is why I'm not in charge) I was willing, however, to entertain the possibility of how we would run clinic without the use of computers. The sheer notion of developing a work flow involving pen and paper or gasp, talking face to face is always perplexing for everyone in the group EXCEPT this woman of a certain age who during the dry run sat blithly in a chair and chirped, "...Heaven forbid we might have to use paper or talk to one another!" The group ignored the sarcasm and communicated with weary glances that this woman should sit quietly and keep thoughts of the good old days to herself while the real grown ups talked. Fine, whatever.
|Late autumn Kansas sunflower|
Them: "So, how will radiology know that patients are sitting out here in the waiting room?"
Me: "Somebody could walk back there and actually talk to the radiology tech."
Them: "Shut up Julie."
Them: "Anyway, and how will the lab know that the family has checked in?"
Me: "The lab person could walk down the hallway and talk to the front desk staff or vice versa?"
Them: "No, that won't work."
I'm just trying to keep it real.